Delete your Zoota Baseball account

You can delete your account and its data at any time. Here is how, and exactly what goes.

From inside the app

The fastest route, and it takes effect at once.

1. Open Zoota Baseball and sign in.
2. Go to Settings.
3. Tap Delete account.
4. Choose a reason and confirm.

If you can no longer sign in

Email support@zoota.co from the address on the account, with the subject "Delete my account". We confirm the request before anything is removed, so nobody else can delete your account for you.

If you signed in with Kakao or Naver, tell us your Zoota username so we can find the account.

Requests are actioned within 30 days, normally far sooner.

What is deleted

Your account stops working the moment you confirm. The rest is erased by a background job shortly afterwards.

Your profile: name, username, photo, bio and location.
Your sign-in. A Kakao sign-in is also disconnected from Zoota on Kakao's side.
Every pitch you recorded, with its speed, movement, spin, release, location and ball-tracking data.
Your posts, clips and the video files behind them.
Your comments, likes, follows and tags.
Your messages, and any club you created.
Your coach profile in Find a coach, and the coaching requests you sent or received.
Every link between you and a coach or a player.

What is kept, and why

Deliberately short. If something is not on this list, it goes.

Group conversations you took part in. Your own messages are deleted, but a chat you started is handed to another member, so other people keep their history.
The reason you gave for leaving. Recorded without your name, so we can see why people go.
Records the law requires. Purchases made through Google Play or the App Store are held by the store, and billing records we must keep are kept as long as the law says.
Operational logs. Server logs with technical identifiers age out on their normal schedule.

Before you go

Deletion cannot be undone. Once the purge has run, your sessions cannot be restored, by you or by us.
Cancel a subscription separately. Plans are billed by Google Play or the App Store, so deleting your account does not cancel one. Cancel it in the store first.
Save what you want to keep. Download your clips from the app first: the video files are erased with everything else.

Questions about any of this? Email support@zoota.co. Privacy policy