Our child safety standards
Zoota Baseball has zero tolerance for child sexual abuse and exploitation. These are our standards, how to report a concern and how we respond.
Zero tolerance
We prohibit child sexual abuse and exploitation (CSAE) on Zoota Baseball in every form: any content, message or behaviour that sexualises a minor, any attempt to groom, solicit or sexually extort a minor, and any attempt to use Zoota to find, produce or share such material.
This covers every part of the app and this website: posts, session clips, comments, direct messages, club pages and chat, profiles, coach profiles and coaching requests.
Minimum age
Zoota Baseball is for players aged 14 and over. We ask for a date of birth at sign-up and do not allow accounts for anyone younger. If we learn an account belongs to someone under 14, we remove it.
Coaching through Find a coach
Coaches write their own profiles and Zoota does not check their qualifications or background. A player under 18 should only arrange lessons with a parent or guardian involved, and lessons should take place at a proper training facility.
A coach who contacts a minor in a way that breaks these standards is removed from the directory and from Zoota, and we report it as set out below.
How to report
Every report reaches a person.
- In the app. Open the menu on any post, comment, message or profile and choose Report, then Child safety concern so it is handled first.
- On this website. Use Report this profile on any coach's page.
- By email. Write to the address below with the subject Child safety. The inbox is monitored.
- Blocking. Block any account from its profile or a conversation. A blocked account cannot message you and its content is hidden from you.
How we respond
CSAE reports are handled ahead of everything else.
- A report alerts our moderation team as it arrives.
- Content reported repeatedly is hidden while it is reviewed.
- Confirmed CSAE means immediate removal of the content and permanent termination of the account.
- We report confirmed CSAE to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and the Korean National Police Agency where applicable, and keep the records the law requires.
Our point of contact
Child safety matters, including reports, questions from regulators and requests from law enforcement, go to: support@zoota.co
These standards sit alongside our terms and privacy policy. Last reviewed 1 November 2026. Terms · Privacy policy